ProStor’s team of experienced storage professionals is on hand to support your InfiniVault installation and ongoing operations. In addition to standard product warranty and limited support, ProStor Systems’ Technical Support offering is an enhanced maintenance and support plan for the InfiniVault archive appliance, providing:

• 7 x 24 priority hardware and software support
• Next-day hardware repair
• Software maintenance and regular software updates
• Remote problem notification

Customer Support Portal
ProStor Systems provides an easy-to-use web portal for 24-hour secure access to:

• Submit and access trouble tickets
• Knowledge base and FAQ
• Product documentation
• Download software upgrades

If you are a Prostor Systems customer and would like to log in to the customer support portal, click here.

Telephone Support

Toll free:	+1 866 443 7515
Local:	+1 303 552 1344

Email Support
You mail also email us at support@prostorsystems.com