Multi-channel Support Tools

ProStor Systems offers a variety of multi-channel tools at your fingertips for our customers who purchase a Support & Maintenance Package. Through our Support Portal, which is available 24x7, you can search for the information you need or use one of the following features:

• Submit Tickets –enter issues directly to ProStor System’s Support Team
• View Tickets – view already-submitted Support Tickets or create new replies
• Knowledgebase – View a categorized listing of all common frequently asked questions
• Troubleshooter – Take a step-by-step tour to find a solution to your issues
• News – View the latest company news and announcements
• Downloads – View and download documents and software releases from our categorized resource library

You can also follow us through Twitter to find out what’s new and learn how others are using their ProStor InfiniVault system.